最近為了圖書館多重帳戶被 Chrome Web Store 下架一事，

弄得非常煩躁…

 

緣起是不久前收到 Chrome Web Store 的信，

說我的擴充功能違反條款，將被下架，

不久後就真的被移除了：

 

回信給 Chrome Web Store 的客服人員，

回覆了制式的答案：

Dear Developer,

Your Google Chrome item, “圖書館多重帳戶登入,” with ID: kdihojmgailmjndbcjafpghamobhlddl did not comply with our policies and was removed from the Google Chrome Web Store. Your item did not comply with the following section of our policy: Do not use irrelevant, misleading, or excessive keywords in app descriptions, titles, or metadata. Please ensure that your item has a description that clearly and directly relates the functionality of your extension.If you’d like to re-submit your item, please make the appropriate changes to the item so that it complies with our policies, then re-publish it in your developer dashboard.

Please reply to this email for issues regarding this item removal.

*Please keep in mind that your re-submitted item will not be immediately published live in the store. All re-submitted items undergo a strict compliance review and will be re-published if the item passes review.

*Important Note: Repeated or egregious violations in the store may result in your developer account being banned from the store. This may also result in the suspension of related Google services associated with your Google account. All re-submitted items will continue to be subject to Chrome Web Store policies and terms of service. Thank you for your cooperation,

Google Chrome Web Store team

 

從這答案來看，可能的問題是

1. 使用了多餘的關鍵字或描述
2. 敘述中有與功能無關的字眼…

 

於是我把本來就已經不長的擴充功能敘述又改的更短，

拿掉部分資訊，改放到我網誌上的一個頁面上去～

問題是，還是不能通過審核，這次的回覆多了一行：

Your item violated the Privacy Policy & Secure Transmission Section of the policy, which requires that:

If your Product handles personal or sensitive user data (see the FAQ to find specific examples), then you must:

Provide a link to your privacy policy in appropriate field in the Chrome Web Store Developer Console and on the inline installation page (if applicable).

And do not use excessive keywords in app descriptions.

 

看來是要給個隱私權政策的連結…

不過在 Chrome Web Store Developer Console 頁面上，

找不到可以放隱私權政策的欄位，

於是我把連結直接放在敘述裡、以及產品的首頁連結和支援連結的欄位上，

但還是不能通過審核…

 

回信給客服人員，但客服一樣回覆

Provide a link to your privacy policy in appropriate field，

來來回回個兩三次，真的非常無力…

最後終於有署名的客服人員來回覆 (而不只是用 Chrome Web Store Team 來代稱)，

並且將可以填入隱私權政策的連結欄位截圖給我看：

 

感覺最後有署名的客服人員是相當誠懇的，要給她一個讚！

但之前的制式回覆確實有改善空間 (應該是不同客服人員…)

 

回到正題，在 Chrome Web Store 的 Developer Console 頁面，

最下面的地方，就有一堆設定可以填。

(我一直是進去擴充功能項目裡面去找，但找不到)

在這邊就可以新增隱私權政策的連結：

 

希望這樣可以讓我的擴充功能過關，重新上架啊～